» What’s the problem?
Jim Dalrymple:
What occurred to me is that Microsoft’s critical flaw is that they don’t solve a problem with the Surface. In fact, you could argue that the Surface actually causes more problems for users. That’s not a good start for a new product.
Jim’s conclusion is also good.
Microsoft thought they were solving a problem with the iPad, that it couldn’t run desktop-level applications. That may have actually been a feature.